Can I receive counselling if I am 18-years-old or younger?

Yes, with consent from your parent or legal guardian. We will contact you to request for your parent or guardian’s contact information. We will then contact them directly to arrange for this consent.

What days do you see cases and where are the sessions held?

Counselling sessions can be held in-person as well as online. You may indicate your preference in the registration form. In-Person Counselling (101A Marine Parade Road, B1-19) Mon, Closed Tue, 9AM - 9PM Wed, 9AM - 5PM Thu, 9AM - 9PM Fri, 9AM - 5PM Sat, 9AM - 1PM Sun, Closed Online Video Counselling Mon-Fri, 9AM – 9PM Sat, 9AM – 1PM Sun, Closed

Are your counsellors trained?

Our counsellors have either completed or are on their way to complete post-graduate professional counselling degrees. All our counsellors are also supervised by clinical supervisors.

How much is your fee?

Our counselling fees are: $50 for individual counselling (1 hour) $90 for couples counselling (1.5 hours)

What can I expect from my first appointment?

During your first appointment, your counsellor will go through the consent form with you. Your counsellor will also ask questions that help him/her get to know you and understand your situation better. Typically, your counsellor will also work with you to set counselling goal(s). Each individual counselling session is an hour long, and each couples counselling session is one and a half hours long.

What happens after I fill in the registration form?

Our team will review your registration. In some cases, we will conduct an intake call - a 20-minute phone call for us to understand your situation a little better. Once a TLCC counsellor has been assigned to you, we will reach out to you to arrange your first counselling session. If we are not able to assign you to a TLCC counsellor, we will still reach out to you to inform you of this and do our best to refer you to other sources of help if appropriate.

How do I sign up for counselling?

You can sign up for counselling with TLCC via this registration form .

Will my information be shared with others?

All information shared by the client will be kept confidential. This includes the client’s personal data, any information shared in counselling sessions, and even the fact that the client is seeking counselling with TLCC. Client’s information can only be released with their consent and written permission, except in the following cases: (1) The counsellor assesses that there is a clear and imminent danger to the client or someone else, including suicide, or (2) When the organisation is legally required to release the information by government authorities.

How many counselling sessions will I need?

In most cases, it will take time for you to work through your counselling issues. We recommend an initial 5 sessions to work towards your counselling goals. Your counsellor will evaluate your progress together with you through the sessions. In some cases, there may be an extension of the number of sessions.

What happens if I am late or don’t show up for my appointment?

If you are late by more than 15 minutes, the counselling session will be cancelled. You will be required to pay the full fee for the session if the session is cancelled, or if you do not show up for your appointment.

FAQs Archive - Tung Ling Counselling Centre

Can I receive counselling if I am 18-years-old or younger?
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What days do you see cases and where are the sessions held?
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Are your counsellors trained?
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How much is your fee?
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What can I expect from my first appointment?
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What happens after I fill in the registration form?
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How do I sign up for counselling?
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Will my information be shared with others?
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How many counselling sessions will I need?
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What happens if I am late or don’t show up for my appointment?
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